Creating a journey map is an excellent way to visualize the process and stages of user interaction of services and understanding user’s experience. Create a journey […]
Margie is part of the human resources department at Oak Ridge Memorial Hospital and is currently reviewing applications for the open outpatient coding position. She […]
Instructions: Answer all five questions in this problem set. Each question is worth 20 points and consists of sub-parts. Partial credit is possible. For any […]
