Vila Health: Conflict Resolution media
Based on the scenario in the Vila Health: Conflict Resolution media activity, create the type of PowerPoint presentation you would give to hospital leadership to prepare them to deal with situations such as the one in the media activity. Create a 5-10 minute audio recording in which you present the information in your PowerPoint deck.
Introduction
Conflict is inevitable in any organization, in any industry, and at any level. Leaders must be ready and able to properly address conflict when it arises to minimize disruptions and minimize negative impact to employees. It is also important to remember that not all conflict is negative. It can minimize or prevent groupthink, which happens when team members are more concerned with cohesiveness and avoiding conflict than they are with high performance.
As a health care leader, you will be called upon to resolve conflicts in your team and within your organization. You will need to manage conflicts that involve you and also handle situations where you were not present and were not involved. The media piece in the Vila Health: Conflict Resolution activity presents a scenario that you will review. After the review, you will prepare a PowerPoint presentation, accompanied by an audio recording, that you would give to hospital leadership to train them on how to handle situations such as the one portrayed in the media activity.
Preparation
Conflict is inevitable among members of any team, but especially during high stress situations, such as sometimes occur in health care. As a health care leader, you will be called upon to resolve conflict on your team and within your organization. Not only will you have to manage conflict that occurs with you directly, but you also will have to handle conflict situations where you were not involved and not present.
Before beginning this assessment, complete the Vila Health: Conflict Resolution media simulation.
Instructions
Create a PowerPoint deck with speaking notes for a presentation you would give to hospital leadership to prepare them to handle situations such as the one in the Vila Health: Conflict Resolution simulation. When you have created your PowerPoint deck, create an audio recording in which you present the information in your PowerPoint deck.
You are free to organize your presentation in whatever way you like. The following outline describes one way to structure your PowerPoint presentation:
1. Cover slide: One slide that includes the name and number of the course, the name of the assessment, submission date, and your name and contact information.
2. Introduction slide: One slide that provides a brief overview of conflict resolution as it relates to the incident described in the Vila Health simulation. This is the elevator speech of the simulation and captures