Select three experiences that were featured in the Forbes Inspection Report. You want to examine areas
where the evaluator did not have a positive experience and the standards were not met.
Think about the opportunity you have as a manager to train the team so that these mistakes do not occur again
and all colleagues understand the standards. How would you create a training program for the individual or
department you selected using the five step training process.
Step 1: Training Needs Analysis – What are the training needs and how would you establish objectives?
Step 2: Instructional Design: Will learning be programmed or informal? What is the medium for training?
Step 3 & 4 Validation and Implementation: How would you test the training in advance? How would you
implement it? What are some challenges you might have in implementing this training?
Step 5: Evaluation: How would you evaluate the training to measure effectiveness?