The HR consultant’s feelings and ability to gain feedback are important methods for gaining information and establishing trust and cooperation. During a client interaction, the HR consultant can use other tactics that will enhance the methods typically used when providing expertise.

Tasks
Question 1:
Discuss how you would use the collaborative role to help managers solve problems themselves.

Question 2:
Discuss the implications of the four elements of the consultant–client interaction: responsibility, feelings, trust, and your own needs as a consultant.

Sample Solution