The Crisis Manager: Facing Disasters,

  Here is the book you should work with: The Crisis Manager: Facing Disasters, Conflicts, and Failures by Otto Lerbinger https://books.google.de/books?hl=de&lr=&id=IW7Y4vWg9MC&oi=fnd&pg=PP2&dq=lerbinger+8+types+of+crisis&ots=eBmMw6q1EP&sig=ybGtJOcVljtErB1UAgrW Please read our survey and in my perspective, Sony hardly publishes direct information about the current situatio My Point of view go in this direction=> lack of information of sonys side: https://www.youtube.com/watch?v=aKHN Here are my questions, points, you should work on for my presentation. Of course, in connection with the book an Points for the 5 minutes presentation: What is a crisis for a company? (Otto Lerbinger) What are the types of crisis communication? (Otto Lerbinger) What type of communication does Sony use? Analyze with (Otto Lerbinger) concept What type and extent of crisis communication is Sony facing. I am also open to new ideas and suggestions from your side. Book The Crisis Manager: Facing Disasters, Conflicts, and Failures by Otto Lerbinger