This shows Company A and B starting from “business as usual” at ZERO IMPACT. Using Resilience, Agility
and Recovery, both companies return to “business as usual” (e.g. points on the graph at “Recovery B2” and
“Recovery A2”, with B getting there quicker). Now discuss these two questions:
What are the two other possible ends states in terms of Business Impact following a disruption and recovery as
shown? (e.g. the Y-axis, other than “business as usual”) Which of the 3 would you prefer for your company
(i.e., as printed or either of your 2)? Why?
Find a definition of resilience that supports your preferred end state and convince your fellow students that they
should follow your suggested definition of resilience instead of what’s printed in Figure 16.3.

Sample Solution