Strategies for Gathering Interpersonal Data

R​‌‍‍‍‌‍‍‌‍‌‌‍‍‍‌‍‌‌‌‍​ead the case study on pages 147-148, “Making the Problem Worse,” and write a unique position paper explaining strategies for gathering interpersonal data during change process. Which change implementation theories would have helped the administrators at Springfield General Hospital in the case study?