Stages of Change

  Chapter 25 - Controlling. Text: Healthcare Management, Dunn & Haimann. 9th Edition. 2014 Read the article “Stages of Change Model.” http://www.addictioninfo.org/articles/11/1/Stages-of-Change-Model/Page1.html Answer the following questions Of what benefit does the Stages of Change model offer to the health care manager who wants to encourage efficiency and the highest standards of service? What lessons can be learned from the Stages of Change in helping employees steer away from inappropriate actions on the job?