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Software maintenance is evaluated based on the following criteria:
1. Functionality – Does the software perform its intended functions as expected?
2. Reliability – How reliable is the software in terms of performance and uninterrupted uptime?
3. Security – Is the software secure and up to date with latest security patches?
4. Usability – Is the user experience easy to use, intuitive, and consistent across different platforms (desktop/mobile)?

5. Scalability – Can the system handle an increasing load without significant changes or degradation in performance?
6. Cost – What total cost of ownership is associated with using/maintaining this software over a period of time?

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