Software Maintenance

5. Scalability - Can the system handle an increasing load without significant changes or degradation in performance? 6. Cost – What total cost of ownership is associated with using/maintaining this software over a period of time?

Sample Solution

Software maintenance is evaluated based on the following criteria: 1. Functionality - Does the software perform its intended functions as expected? 2. Reliability - How reliable is the software in terms of performance and uninterrupted uptime? 3. Security - Is the software secure and up to date with latest security patches? 4. Usability - Is the user experience easy to use, intuitive, and consistent across different platforms (desktop/mobile)?