Quality Control Manual

This course is comprised of a series of Individual Project assignments that will contribute to a Key Assignment submission at the end of the course. Each week, you will complete a part of a Quality Training Manual. You will select an organization and apply your research to the development of the Quality Training Manual that is meant for the logistics and supply chain management departments. The project deliverables are as follows: Quality Control Manual Use Word Title page Course number and name Project name Your name Date Table of Contents (TOC) This should be on a separate page. This should be a maximum of 3 levels deep. If you are using an autogenerated TOC, be sure to update the fields of the TOC before submitting your project. Section Headings Week 1: Introduction History of the quality management evolution Why it is needed Week 2: The Role of Leadership Why it is a strategic issue Management as a role model New kinds of metrics Week 3: General Quality Strategies and Tools Establishing customer expectations Designing quality in Defining metrics Mistake-proofing Kaizen Six Sigma Week 4: Quality Tactics and the Logistics and Supply Chain Functions What tools are applicable internally What tools are applicable externally with vendors