This assignment will require that you create an email, but you will not actually write nor send it in the email tool here in GoView. Instead, you will format your email using MS Word and submit it to the folder. Remember that an email is formatted very similar to a memo; please refer to the resources for particulars. You will craft this “email” around one of the following scenarios:
An email to a manager of a restaurant to complain about bad customer service.
An email to your boss to let him or her know that you have handled a customer complaint issued against a colleague.
An email to a dean requesting a meeting regarding a complaint you have against a professor.
An email to a group of colleagues to request a meeting to create a new policy.
An email to a human resources office requesting information about a job posting in which you are interested.
Please note that regarding the details, you can fill in the gaps and make it what you want it to be. However, your email must include the following parts:
An appropriate subject line and greeting
Information that provides context or the reason for the email
Information that provides details about the situation or request
The best way to return information to you and an appropriate closing (this can be accomplished by creating a signature block)
Your email should be fully edited and proofread. Remember that emails are used to provide quick pieces of information, so you don’t want to write too much! You also don’t want to delay a response by not providing enough information to your reader, so be sure to cover the essential facts.