There are going to be pros and cons to having a diverse workforce. In an article on Forbes website, they state, “Diverse employees can bring together their different talents, experiences and various skill sets to come up with creative and inventive solutions, whereas another group made up of people with similar backgrounds and skill sets may decide to solve a dilemma in the same way they always have.” When businesses have a diverse workforce, they open themselves to new ideas and concepts. They can see ideas from different points of view and possibly develop better solutions to a problems or come up with the idea for the next big product. We live in a World where everyone is connected, and products are being sold globally. Companies need to understand how to market to different groups. They need to understand what is acceptable and what is not. When a company has a diverse workforce, they can get that information in house instead of hiring a marketing firm to do it for them. There are going to be cons as well. Our book talks about how firms have been criticized for having a diverse workforce because people think jobs are being taken away from U.S citizens and going to immigrant workers. People might not buy from that company on those principles. I do think America is in a better position to compete globally because we have a diverse population. We have a lot of different markets businesses can cater to without having to worry about shipping product overseas. They can sell products locally.
In my opinion the most important role HR managers can play are coaches who build up their employees and make them better. They should push their employees to be the best version of themselves and give them opportunities to build themselves professionally. Whether that is through continuing education programs or exposing employees to different parts of the business. They need to provide the tools and resources to the employee to become better. I do believe employees respond well when they feel like the business is investing in them and can become more productive at work.
Reference
Janine Schindler, M. C. C. (2019, September 13). Council Post: The Benefits Of Cultural Diversity In The Workplace. Forbes. https://www.forbes.com/sites/forbescoachescouncil/2019/09/13/the-benefits-of-cultural-diversity-in-the-workplace/?sh=1746734671c0.
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LO5 What are the pros and cons of having a more diverse workforce? Is the United States in a better position to compete globally because of its diverse population?