Six Sigma projects are powerful tools for achieving breakthrough improvements. Improvement projects utilize
The DMAIC methodology, while design or re-design projects use the DMADV methodology. Such projects can
be undertaken for large or small initiatives. But because they require a fair bit of work in planning and engaging
the team, they are usually applied in situations where a significant change effort is likely to lead to an outcome
well in excess of the work put into the project. In the first two parts of your Operations Management Course
Project, you have: (A) mapped and analyzed the value stream, and (B) organized a Kaizen or Work-Out to
address improvement opportunities which do not require rigorous data analysis. Now, you are ready to move
forward with one or more projects that leverage the power of Six Sigma’s tools and rigorous data-driven
analysis. A project charter is needed for each proposed Six Sigma project. Project charters enable
management to understand, evaluate, and approve projects for launch.
Instructions
Identify a potential Six Sigma project that can benefit the value stream and your organization.
1) List and describe potential Six Sigma project(s) that you would propose to senior management,
Recommend one project, and justify your selection.
2) Develop a detailed Project Charter for your recommended project. The project charter must include the
Following:
a. Problem statement
b. Goal statement or objectives
c. Project scope
d. Critical-to-quality requirements, or CTQs, of the processes within the scope of thisproject
e. Key metric Y (or key metrics Y)
f. Expected operational and financial benefits of the project
g. Milestone dates for each phase of DMAIC (or DMADV)
h. Project team (titles of project team leader and members)
i. Champion (title of executive or senior manager)