Sample Solution

Professional courtesy is important in business because it allows for mutual respect between individuals and organizations. It demonstrates a company’s commitment to professionalism and can help build positive relationships with customers, partners, suppliers and other stakeholders. Professional courtesy also helps maintain good public relations, as the way an organization interacts with others reflects its image.

Some specific situations in which professional courtesy should be demonstrated include:
– Sending thank you emails or letters after conducting business with someone
– Being punctual to meetings and responding promptly to messages
– Showing politeness through active listening skills during conversations
– Expressing appreciation when someone goes above and beyond expectations
– Avoiding gossip or negative talk about colleagues or competitors
– Making sure all communications are respectful, regardless of the situation

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