1. Step One: Identify an instance where you encountered or were a part of a problem situation in the administration of your educational agency.
a. Make it a manageable problem, not one that would require extensive analysis.
b. Reflect upon the problem situation long enough to refresh yourself on the specifics.
2. Step Two: Having refreshed yourself on the specifics, provide some background information. Use the following questions/instructions to guide you in this step:
a. What is the community and agency setting?
b. Include fictitious names and agency titles to maintain privacy.
c. Describe the problem situation that arose.
3. Step Three: Use the following guidelines in completing this assignment:
a. Make sure you address both Steps one and two above.
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