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Operational Decision Making

Cell Phone Design Process
You work for Motorola in the global cell phone group. You have been made operations/project manager
for the design of a new cell phone model. Your supervisors have already scoped the project so you have
a list showing the work breakdown structure and this includes major activities. You must plan the
production schedule and calculate production duration. Your boss wants the schedule on his desk
tomorrow morning! You have been given the information below. It includes all of the activities required
and the duration of each activity. Also, dependencies between the activities have been identified.
Remember that the preceding activity must be fully completed before work on the following activity can
be started. It is divided into five major production processes. Process “P” involves developing
specifications for the new cell phone. Here decisions related to such things as battery life, size of the
phone and features need to be determined. These details are based on how a customer uses the cell
phone. These user specifications are redefined in terms that have meaning to the subcontractors that
will actually make the new cell phone in Process “S” supplier specifications. These involved engineering
details for how the product will perform. The individual components that make up the product are the
focus of Process “D”. Process “I” brings all of the components together and a working prototype is built
and tested. Finally in Process “V”, vendors are selected and contracts are negotiated.

  1. Produce a network diagram that includes all of the activities. What is a network diagram and why is it
    important?
  2. Produce a Gantt chart that includes all of the activities. What is a Gantt Chart and why is it important?
  3. Calculate start and finish times for each activity. Assuming a start date of 10/1/2015, what is the finish
    date?
  4. What is the total number of weeks for completing the process?
  5. Which activities have slack? What is slack?
  6. Which activities are on the critical path? Why do we use the critical path in scheduling?
  7. Your boss would like you to suggest changes that could be made to production that would significant
    shorten it. What would you suggest?
    MAN 4504 Operational Decision Making
    Activities ID Predecessor Duration (days)
    Product Specifications (P) Overall Product Specifications P1 – 20
    Hardware Specifications P2 P1 25
    Software Specifications P3 P1 25
    Market Research P4 P2, P3 10
    Supplier Specifications (S) Hardware S1 P2 25
    Software S2 P3 30
    Market Research S3 P4 5
    Product Design (D) Circuits D1 S1, D7 40
    Battery D2 S1 5
    Display D3 S1 10
    Outer Cover D4 S3 20
    User Interface D5 S2 20
    Camera D6 S1, S2, S3 5
    Functionality D7 D5, D6 20
    Product Integration (I)
    Hardware
    I1 D1, D2, D3, D4,
    D6 15
    Software I2 D7 25
    Prototype Testing I3 I1, I2 25
    Subcontracting (V)
    Vendor Selection
    V1 D7 50
    Contract Negotiation V2 I3, V1 10
    MAN 4504 Operational Decision Making
    Managing a Project Assignment: Instructions
    This document contains the following information:
  8. Instructions for completing the setup of Open Project on your computer.
  9. Assignment Instructions.
  10. Video Tutorial for getting started on the assignment.
  11. Teaching Notes to guide you step by step through the assignment.
    If you have any questions please do not hesitate to ask.
    Downloading Open Project
    For this assignment you will use free project management software called Open Project. Open Project is
    an identical platform compared to Microsoft Project, but it’s free and easy to install. However, once you
    know how to use Open Project, you will also know how to use Microsoft Project – which is a great skill
    set to have in the workplace.
    To download Open Project, please visit http://sourceforge.net/projects/openproj/ and select Download.
    Follow the brief prompts and OpenProj icon will then be installed on your computer.
    Getting Started
    To get started with this assignment, you will need to complete the “project setup” portion which
    consists of inputting all data into the appropriate fields. The teaching notes below describe how to
    complete the setup.
    You may also view this video introduction to the process.
    Teaching Notes
    The teaching notes will walk you through step by step in answering the assignment questions. These
    teaching notes are designed so that you can become familiar with the inner workings of project
    management software and complete the assignment accurately. I believe that you will learn more using
    this method than completing it inaccurately and not mastering the material.
    The Setup
    To answer the questions posed in this case study, you will need to get the data provided input into Open
    Project. Follow these steps to complete the setup:
  12. Click on Open Project and choose to Create Project.
  13. Input the Project Name and click Ok.
  14. Right click on any of the columns and click Insert Column. Choose the “WBS’ data field.
  15. Right click on any of the columns and click Insert Column. Choose the “WBS Predecessor” data field.
  16. Enter the “Activities” into Name. Do not enter the category names (product specification, supplier
    specifications, etc.). Enter only the activities.
  17. Enter the “ID” into the WBS field.
  18. Enter the predecessor into the “Predecessor” field. Note that you will need to use numerals such as 1,
    2, 3, 4, etc. based on the defaulted id that MS Project lists in the far left column. As you enter these,
    note how the WBS Predecessor field is automatically filled in.
    MAN 4504 Operational Decision Making
  19. Enter the duration of each activity. For Open Project, only days are hours are supported so when you
    input the number of weeks (4 wks), this will be automatically converted to days. That is fine. You can
    make the manual conversion yourself to answer any assignment questions (8 hours = 1 days, 5 days = 1
    week).
    Now, your setup should be completed and should appear like this image below. Note that your start and
    end dates may be different since the date that I produced this image is my starting date.
    Question #1
    Click View, choose Network. Take a screenshot (or multiple screenshot if necessary) and put this in your
    final Word document. If you need assistance with screen shots, please research this on the Internet.
    Next to your image, type in a response to the question posed, if any.
    Question #2
    Click View, and choose Gantt. Take a screenshot (or multiple screenshot if necessary) and put this in
    your final Word document. Next to your image, type in a response to the question posed, if any.
    Question #3
    The start and finish times are automatically calculated based upon the default date, which is the date
    you are entering the tasks. Change your start date of the first task to 10/1/2015 and click enter. Notice
    how the rest of the project gets shifted. What is the revised Finish Date?
    Question #4
    Calculate the total number of days the project will take by counting day from the start date of the first
    activity to the finish date of the last activity. Indicate this number on your Word document.
    Question #5
    Right click on any column, click Insert Column, and choose “Total Slack”. Add the total slack column. This
    will show each activity that has slack and how much slack. In your Word document, indicate what slack
    means and which activities have slack.
    MAN 4504 Operational Decision Making
    Question #6
    Insert the Critical column. You should know how to do this by now. Which activities are on the critical
    path? Since we know the critical path are the activities that must be completed on time for a project to
    be completed on time, what is the minimum time to complete the entire process? (Hint: add the length
    of each activity that is on the critical path)
    Question #7
    Look at which tasks do not have to be dependent upon each other. For example, can one group of
    activities be completed at the same time as opposed to being completed one at a time? If so, this will
    save time. Play around with the different scenarios by removing/adding predecessors and seeing how it
    affects the project end date. Give us your recommendation and logic behind the recommendation.
    There is no right or wrong answer. I want to understand what you suggest, why you suggest it, and how
    much time it will save on the project. There is not an absolute right or wrong answer if you can justify it.

Sample Answer

Compelling correspondence is essential to the achievement all things considered but since of the changing idea of the present working environments, successful correspondence turns out to be more troublesome, and because of the numerous impediments that will permit beneficiaries to acknowledge the plan of the sender It is restricted. Misguided judgments.In spite of the fact that correspondence inside the association is rarely completely open, numerous straightforward arrangements can be executed to advance the effect of these hindrances.

Concerning specific contextual analysis, two significant correspondence standards, correspondence channel determination and commotion are self-evident. This course presents the standards of correspondence, the act of general correspondence, and different speculations to all the more likely comprehend the correspondence exchanges experienced in regular daily existence. The standards and practices that you learn in this course give the premise to additionally learning and correspondence.


This question has been answered

This course starts with an outline of the correspondence cycle, the method of reasoning and hypothesis. In resulting modules of the course, we will look at explicit use of relational connections in close to home and expert life. These incorporate relational correspondence, bunch correspondence and dynamic, authoritative correspondence in the work environment or relational correspondence. Rule of Business Communication In request to make correspondence viable, it is important to follow a few rules and standards. Seven of them are fundamental and applicable, and these are clear, finished, brief, obliging, right, thought to be, concrete. These standards are frequently called 7C for business correspondence. The subtleties of these correspondence standards are examined underneath: Politeness Principle: When conveying, we should build up a cordial relationship with every individual who sends data to us.

To be inviting and polite is indistinguishable, and politeness requires an insightful and amicable activity against others. Axioms are notable that gracious “pay of graciousness is the main thing to win everything”. Correspondence staff ought to consistently remember this. The accompanying standards may assist with improving courtesy:Preliminary considering correspondence with family All glad families have the mystery of progress. This achievement originates from a strong establishment of closeness and closeness. Indeed, through private correspondence these cozy family connections become all the more intently. Correspondence is the foundation of different affiliations, building solid partners of obedient devotion, improving family way of life, and assisting with accomplishing satisfaction (Gosche, p. 1). In any case, so as to keep up an amicable relationship, a few families experienced tumultuous encounters. Correspondence in the family is an intricate and alluring marvel. Correspondence between families isn’t restricted to single messages between families or verbal correspondence.

It is a unique cycle that oversees force, closeness and limits, cohesiveness and flexibility of route frameworks, and makes pictures, topics, stories, ceremonies, rules, jobs, making implications, making a feeling of family life An intelligent cycle that makes a model. This model has passed ages. Notwithstanding the view as a family and family automatic framework, one of the greatest exploration establishments in between family correspondence centers around a family correspondence model. Family correspondence model (FCP) hypothesis clarifies why families impart in their own specific manner dependent on one another ‘s psychological direction. Early FCP research established in media research is keen on how families handle broad communications data. Family correspondence was perceived as an exceptional scholastic exploration field by the National Communications Association in 1989. Family correspondence researchers were at first impacted by family research, social brain science, and relational hypothesis, before long built up the hypothesis and began research in a family framework zeroed in on a significant job. Until 2001, the primary issue of the Family Communication Research Journal, Family Communication Magazine, was given. Family correspondence is more than the field of correspondence analysts in the family. Examination on family correspondence is normally done by individuals in brain science, humanism, and family research, to give some examples models. However, as the popular family correspondence researcher Leslie Baxter stated, it is the focal point of this intelligent semantic creation measure making the grant of family correspondence special. In the field of in-home correspondence, correspondence is normally not founded on autonomous messages from one sender to one beneficiary, yet dependent on the dynamic interdependency of data shared among families It is conceptualized. The focal point of this methodology is on the shared trait of semantic development inside family frameworks. As such, producing doesn’t happen in vacuum, however it happens in a wide scope of ages and social exchange.

Standards are rules end up being followed when performing work to agree to a given objective. Hierarchical achievement relies significantly upon compelling correspondence. So as to successfully impart, it is important to follow a few standards and rules. Coming up next are rules to guarantee powerful correspondence: clearness: lucidity of data is a significant guideline of correspondence. For beneficiaries to know the message plainly, the messages ought to be sorted out in a basic language. To guarantee that beneficiaries can without much of a stretch comprehend the importance of the message, the sender needs to impart unmistakably and unhesitatingly so the beneficiary can plainly and unquestionably comprehend the data.>

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