Technology is implemented into practically every aspect of our lives; medical assisting is no different. The MA is relied upon by nurses and doctors to ensure they are prepared to see the patients scheduled for the day. The following video below provides a glimpse into what daily expectations and responsibilities necessary for efficient office logistics.
After watching this video consider the variety of duties required in the role. After watching the video, consider if the MA would be less difficult if they were more efficient. How so? What would you do differently?
Outline those duties including the need to promote patient satisfaction and increase productivity.
Include the following aspects in the discussion:
Describe what you consider three of the most important MA duties that you saw in the video
Discuss how these relate to patient satisfaction and productivity
Share if you are comfortable with the office logistics and if not, share a plan to become so
Sample Solution