Manufacturing Department producing widgets

pick one of the following departments: •A Manufacturing Department producing widgets with an internal production rejection rate of 2% and a return within warranty period of 5%. •A Service Department with complaints from 7% of its customers. Neither department has detailed records of what the issues are. In your paper, recommend a proposed quality improvement plan based on the COPIS model. The recommendation should include the following: •Build the justification for a quality improvement plan. •Identify several approaches to customer service and describe one more in depth; illustrate the relationship between customer loyalty and output satisfaction. •Design an output-control and measurement approach to improve process performance. •Evaluate different process-improvement and management approaches. •Justify a recommended process-improvement approach. •Develop an input-measurement and management approach. •Develop a supplier-management approach to improve input and supplier quality. •Propose your customer-focused recommendations in your summary or conclusion.