Managing the Rollout of Healthcare.gov

  After carefully reading the following cases: (1) Managing the Rollout of Healthcare.gov (Hill & Lynn Jr, pp. 217-224) 1) Describe the public management problem(s), including pertinent factual background information. 2) Identify all conceivable alternatives for resolving the problem. 3) Identify probable positive and negative consequences of each alternative. 4) Recommend one alternative for solving the problem(s) on the basis of an explicit value/principle, or set of values/principles, and the probable consequences AND explain the justification for adopting that particular value/principle. 5) Describe the characteristics of the organization involved that would encourage or impede the implementation of the chosen alternative. 6) Discuss the changes that would be necessary to make the organization supportive of the chosen alternative. 7) Describe a three-dimensional management (structure, culture, and craft) strategy to accomplish the proposed changes.