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Managing quality and risk

Managing quality often means addressing small issues so that they do not escalate into risks for the organization. This week’s learning activities addressed some of the organizational challenges nursing leaders are likely to face.

Select one of the topics from this week’s learning activities:
Mitigating bullying and lateral violence
Managing conflict
Using power to influence
Improving communication
Valuing diversity
Develop a plan to carry out your selected topic as a nurse leader on your floor. Consider:

Available resources: time, budget, space, industry collateral, personnel
Employee engagement
Change management principles
Team dynamics
Create a presentation to show your CNO how you plan to address the topic.

Sample Solution