For years, the Kroger Grocery Store Company has attempted to develop a strong brand image and has recently started to develop a strong brand relationship. Answer the following questions as they relate to Kroger:
- What does Kroger do to manage and enhance relationships with their customers?
- How does Kroger emphasize their brand name?
- How do they differentiate themselves from their major competitor (e.g., Food Lion in Virginia)?
- Using social media and other media outlets, what can Kroger do differently in the future to generate a stronger bond between the company and its target markets?
- Include in your discussion post personal observations as well as concrete examples to support your views.
- Apart from the text, cite at least one other article you found on your own or in this module that supports your comments and suggestions.