Consider yourself as Global Manager for a Medical Company (Daway) that is leading chain of retail pharmacy in Saudi Arabia, Jordan and United Kingdom. This company uses digital solutions for their business, but it focuses heavily on its retails sales. However, due to the recent Covid-19 pandemic, the way how they do business has been remarkably impacted. Not just with sales, the impact of this pandemic effected the way this company works, communicates and operates.

Therefore, as the global manager of Dawaymedical company you are required to develop a detailed strategy on the following:

• Introduction about the topic.

• Explain what are the limited options that Dawaycurrently has regarding to deal with the pandemic.

• What does the level of technology urgency Dawayneed to sustain its performance?

• As a global manager, leading from home involves leveragingthe digital capabilities. What are these capabilities? List and explain at least 3.

• Explain what type of virtual management characteristics will be implemented and why?

• How do the virtual teams work together?

• What tools do they usefor communication and task management?

• How will you manage the delivery the new changes within a short time in different locations in terms of language, cultural, time, political, and economical differences?

• What are the techniques that you will use to create a strong team with a high level of teamwork?

• What are the advantages and disadvantages of managing a virtual team?

• What type of conflicts might occur between members? When it happened how will you solve it?

• As a manager, how will you manage the outsourced projects?

Sample Solution