RESEARCH QUESTION: Develop and refine a question that will drive the research for your
literature review. Remember that good research questions ask “how” and “why” rather than
“when.” Use questions that cannot be answered by “yes” or “no.”
Example: How can online cognitive behavioral therapy (CBT) to treat depression help
underserved areas provide access to mental health care?
PROCESS: Describe the research needed to complete your literature review. (Don’t expect all of
the sources in your bibliography to appear in the literature review. You will need to do more
research). In other words, what additional research do you need to answer your research