Herzberg’s maintenance and motivational factors.

List and give an example of Herzberg’s maintenance and motivational factors.
Explain the transactional model of leadership.
Explain what is meant by any two of the following terms. Maslow hierarchy of needs theory x
and y and expectancy theory.
Describe the characteristic of effective teams.
List and describe two recent “productivity improvement methods.”
List and describe the purposes of the performance appraisal.

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