Developing a system proposal to fix a business problem at work.

A key deliverable is a UML Activity Diagram with swimlanes. As per the syllabus, after having documented the current "as is" process, you'll map the future "to-be" process using an Activity Diagram with swimlanes. Deliver the following two items: 1) a map of the new and improved process and 2) a description of what the map shows.