• What was the context in which design thinking was applied? How familiar was the organisation with design approaches before starting the project? • How and why was this approach chosen? What were the expectations? • What activities took place and how were things organised? What happened along the way? What frameworks were used to shape the activity? • What resources (skills, knowledge, methods, financial resources) were involved? • Who was involved, when, how and why? • What were the outcomes of using this approach and for whom? What were the benefits of using a design thinking approach? • What were the challenges and how were they overcome (or not)? • Did the organisation invest further in developing a design capability?
Our customer support team is here to answer your questions. Ask us anything!