As Annie and Zoe are called to the HR office, they turn to wish each other good luck. Riding in the elevator to the HR office, Zoe says she is sorry for acting short-tempered the last few weeks, to which Annie replies, “I’m sorry too; can you forgive me?” Using self-reflection and receiving forgiveness and forgiving oneself for real or perceived transgressions is a constructive step in resolving conflict. Having come to an understanding, the next step would be for Annie and Zoe to attempt reconciliation. Do you think reconciliation is the best strategy for Annie and Zoe?