Sample Solution

Chapter 6 of Navin and Creelman’s book provides guidance for craftilytelling the story of an HR project. It outlines five steps to creating a powerful story: 1) Start with “why”; 2) Identify the challenge; 3) Describe the solution; 4) Share results and outcomes; 5) Invite listeners to join in.

Following these steps, I am able to create a compelling story about my project which was focused on developing new skills and knowledge among our staff. Starting with why this project was important, I can explain how our organization needed to build up core competencies in order to remain competitive in the marketplace. Next, I can describe the challenge that we encountered as we worked on increasing our employees’ capabilities

This included finding effective ways to deliver training without disrupting workflows or sacrificing quality of service. Then, I can share what solutions we implemented in order to achieve success such as developing online tools and resources as well as offering structured coaching sessions tailored towards each employee’s specific needs. Then comes time for me to share results and outcomes – here is where having data from regular surveys or assessments will come into play by showing tangible evidence that employees have successfully applied their new skills & knowledge into their work performance and there has been positive impact due to those changes (e.g., increased customer satisfaction ratings). Finally, I invite listeners – whether it be stakeholders or colleagues -to join us in celebrating this success while continuing our journey towards further development opportunities for all of us!

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