Change Management

Watch the first 20 minutes of the following video.
https://www.youtube.com/watch?v=Q_hRTyllwC4

1. How are Mulcahy’s turnaround success factors consistent with Kotter’s framework of leading change best
   practices? In what ways are they distinct?
2. How would you describe Mulcahy according to her leadership style and practices? Can her success be
   attributed to her leadership style?
3. Which of Mulcahy’s turnaround success factors resonate most with your experiences during organizational
   change?

Sample Solution