Types of change might include mergers, acquisitions, downsizing, new strategic direction,
globalization, public image failures (BP, Toyota, Facebook, Goldman Sachs), macro-economic change,
political/legal shifts, or some other type of organizational change.
The target organization may be a private, government, or non-profit organization with which you are familiar.
Remember that you will need to select an organization for which you are able to collect considerable
information in order to create a comprehensive case.
Part 2 (a maximum of 2000 words) must be a thorough analysis, with suggestions for change and
recommendations for management interventions in the case from Part 1. This part of your Project must be
modeled after your 2 Consulting Proposal assignments, each of which includes an analysis section and a
recommendations section. In the analysis, apply course concepts to the case. In your recommendations,
provide strategic, practical, and insightful actions for management.
Consider the following questions in Part 2:
Based on your learning related to this course, how would you diagnose what is really going on in the
organization selected?
How well do the organizational leaders/members understand what the issues really are?
How ready is the organization to change in terms of awareness, motivation, flexibility, and skill?
Given the context of the change (social, political, economic, customer need, etc.), how big a change is required
to move the organization to a productive and effective mode of existence?
Analyze the company’s particular approach to change. Why did the organization take one particular approach
to change (e.g., downsize) rather than other possible ones (e.g., creating a learning organization)? How
effectively was the particular change attempt carried out?
How did resistance to change manifest itself? How effectively was the resistance addressed?
What were the objectives of the change effort? How successful was the change effort given its objectives?
How might the organization have used some of the materials and learnings from this course to increase the
success of the change effort?
What consulting strategy would you use in working with the organization?
What recommendations would you make to the organization on how to be more effective in implementing
and/or sustaining changes going forward?