Case Verizon wireless questions

What resources underlie Verizon's strong competitive position in the U.S. wireless telecommunications industry? (3 pts)
Explain how these resources enable Verizon to improve one or more of the following: efficiency, quality, customer responsiveness, innovation. (4)
What must Verizon do to maintain its competitive advantage going forward in the increasingly competitive U.S. wireless telecommunications industry? (3)
Apply the VRIO framework discussed in chapter 3 and describe to what extent these resources can be considered valuable, rare, inimitable, and well organized