we are a fast food restaurant, we have many complaints from customers because the order takes a long time. we have to solve the problem quickly so that our restaurant does not lose customers.

First describe the business context – the problem or opportunity that your firm is facing. Then, assess how one or more information technologies can solve a problem or support an opportunity. Be objective – address both advantages and disadvantages. It will be hard to get a good grade if you do not do a good job of describing the business context or if you are not objective in your analysis. You should analyze several potential alternatives to addressing the issue.