Identify the problem. What are the other sub problems?
a. Main problem:
b. Other problems:
Write the problem statement document?
Identify the Cause of the problem through 5 Why Technique
a. Why-1
b. Why-2
c. Why-3
d. Why-4
e. Why-5
Gather information: What information should you gather that would be helpful to know before making a decision?
Consider the various choices of solution?
What are ethical issues in this case? How you can resolve these ethical issues?